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Products / Acureview

AcuReview

AcuReview is client and compliance review software for regulated financial services businesses.

It brings periodic reviews, automated risk ratings, internal checklists, scheduling, approvals and follow-up actions into one system, helping teams apply procedures consistently and maintain clearer oversight.

Turn periodic reviews into a controlled, visible process

Periodic client reviews can become difficult to manage when schedules, risk assessments, approvals and follow-up actions are held in different places. AcuReview replaces fragmented review processes with question-based workflows that can reflect your own policies and risk methodology.

It can automatically calculate risk ratings, set future review dates, generate action points and show progress through central dashboards. Use AcuReview with Acumen or synchronise it with another core administration system.

Make every review easier to manage

  • Standardise reviews without losing flexibility
    Standardise reviews without losing flexibility

    Build question-based templates for client, PEP, post-onboarding, asset and tax reviews, or other internal processes, helping teams follow agreed procedures consistently.

  • Apply risk ratings more consistently
    Apply risk ratings more consistently

    Calculate risk scores automatically from review responses using either a number-based methodology or traffic-light system, reducing manual calculation and supporting consistent assessments.

  • Let risk determine review frequency
    Let risk determine review frequency

    Use the assigned risk rating to set the next review date automatically, with separate scheduling terms for different templates and ad hoc reviews for trigger events.

  • Turn identified issues into accountable actions
    Turn identified issues into accountable actions

    Generate follow-up actions when a review identifies an issue, allocate them to members of staff and track their progress until they are resolved.

  • See what is due, outstanding and complete
    See what is due, outstanding and complete

    Use central dashboards to monitor review status, upcoming work and the approval process, giving managers a clearer view of progress and areas needing attention.

  • Keep compliance controls in one place
    Keep compliance controls in one place

    Centrally prepare, approve and store reviews and internal checklists, making information easier to locate and report to boards, regulators and auditors.

Keep reviews moving and risks visible

Give compliance and operational teams a clearer view of completed work, upcoming reviews, outstanding actions and changing risk.

  • Reviews of client structures, contacts, individuals, family groups and assets
  • Periodic client reviews and risk assessments
  • Ad hoc and trigger-event reviews
  • PEP, post-onboarding, asset and tax reviews
  • Custom question-based review templates
  • Internal process checklists
  • Automated number-based risk scoring
  • Automated traffic-light risk ratings
  • Risk-based scheduling and automatic next review dates
  • Template-specific scheduling terms
  • Automatic creation and allocation of follow-up actions
  • Action-point tracking
  • Central review and risk dashboards
  • Upcoming review notifications
  • Approval-process monitoring
  • Electronic preparation, approval and storage
  • Exportable reports and grid views
  • Reporting for management, boards, regulators and auditors
  • Standalone use or integration with Acumen
  • Synchronisation with other core administration systems
  • User-level permissions
  • Training, support and regular updates
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Uptime SLA

Controlled access. Clear accountability.

Client reviews contain sensitive personal, relationship and risk information. AcuReview brings review documentation into a central electronic environment, with user-level permissions controlling individual capabilities.

  • Control access by user
    Control access by user

    Set permissions at user level so sensitive client and risk information is only accessible to appropriate users, with capabilities controlled according to their responsibilities.

  • Keep review records securely organised
    Keep review records securely organised

    Prepare, approve and store review documentation electronically, reducing the risk of records being lost or misplaced and making information easier to retrieve.

  • Maintain visibility over review activity
    Maintain visibility over review activity

    Dashboards allow authorised users to monitor review status, upcoming work and approvals, supporting greater accountability and making review activity easier to audit.

More technical security information needed, including hosting, encryption, authentication, backup and recovery, data retention and relevant security certifications.

Who is it for?

AcuReview is designed for regulated businesses undertaking periodic client, contact and risk reviews, including TCSPs, family offices, law firms administering trusts, intermediaries, fund and pension administrators and private banks.

See AcuReview in action.

Book a demo and we'll show you how AcuReview can turn periodic reviews into a controlled, visible process.

Questions answered

  • A structured review system can standardise questions, automate risk calculations and scheduling, and keep approvals and follow-up actions together. AcuReview brings these processes into one central environment.

  • AcuReview calculates risk ratings automatically from answers provided during a review. Businesses can use either number-based scoring or a traffic-light methodology aligned with their review process.

  • AcuReview can set the next review date according to the assigned risk rating, notify teams about upcoming reviews and automatically generate, allocate and track follow-up actions.

  • AcuReview centralises question-based client reviews, risk assessments, internal checklists, approvals and action points, helping regulated businesses manage recurring compliance processes more consistently.

  • Yes. Businesses can define their own templates, questions, scoring values, review schedules and risk worksheets. Bespoke development is also available where additional requirements cannot be met through configuration.

  • Yes. AcuReview can be used as a standalone solution, as part of the Acumen product ecosystem or synchronised with another core administration system.

In good company.

From boutique trust companies to global banks, teams across the industry run on Vega.

  • Quote

    Vega has taken the manual grind out of our client administration — what used to take days now runs quietly in the background.

    Adam Jefferies
    JTC Group
  • Quote

    Compliance and reporting we can stand behind at audit. The evidence is always there when we need it.

    Richard Morris
    Praxis
  • Quote

    Onboarding that used to take weeks now takes days. Our clients feel the difference from day one.

    Sophie Yabsley
    Titan Wealth